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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2016 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Easy to book our holiday to Disneyland Paris haven't been yet so review would have been better after really Read more
Support team reply: Thank you for your feedback and taking the time to leave a review. We hope you have a great trip to Disneyland Paris. 

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very professional staff
Very easy to understand what deal was available
Effortless booking.
Peace of mind when booking with assistance with all queries.
Amazing service
Read more
Support team reply: Thank you for taking the time to leave a review. We're really pleased to hear your positive feedback regarding your MagicBreaks booking experience and the service you received from our team. We hope you have a brilliant trip to Disneyland Paris. 

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: excellent advise given Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We hope you have a fantastic holiday at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very easy to book and understand, staff picked up on s small error I'd made and corrected it for me. All details e.g. departure details for Eurotunnel sent through quickly.
Can't wait!
Read more
Support team reply: Thank you for taking the time to leave a review. We're really pleased to hear your positive feedback regarding your MagicBreaks booking experience. We wish you a wonderful stay at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Easy to manoeuvre through the site Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We hope you have a brilliant trip to Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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