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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2016 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Quick easy booking system, not overloaded with information but enough at each stage to allow us to get the package we wanted. Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We hope you have a brilliant trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Although I got a really good deal for my Disney package holiday I felt that when ordering, I had very little information to what exactly I had brought. A break down of what Is included in the package would be appreciated such if details of the hotel and a link to further information. Also, more information... Read more
Support team reply: Thank you for taking the time to leave a review; we will take your comments on board. The invoice does state the hotel and travel times, and all details of Meal Plans and other extras can be found on our website. We hope you have a great trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very good Read more
Support team reply: We're really pleased to hear that you were happy with your MagicBreaks booking experience and grateful that you have taken the time to leave a review. We hope you have a wonderful trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: A good service booked online was quick and easy Read more
Support team reply: We're grateful that you have taken the time to leave a review. It's great to hear that you were pleased with your MagicBreaks booking experience. We hope you have a brilliant trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Great easy and efficient staff when booking lovely lady Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We wish you a wonderful stay at Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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