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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Phoebe was very helpful and answered all my questions. Read more
Support team reply: Thank you for your 5* review. It is great to hear that Phoebe was a great help and we wish you a magical trip to Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Lovely helpful member of staff that was happy to answer all questions I had. Read more
Support team reply: Thank you for taking the time to leave a review. We are glad to hear that you received a great service from a member of our team and that they were able to answer your questions. We hope that your holiday to Disneyland Paris is magical.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: After a helpful live chat contact on the following day Gemma managed the booking of our Magic "Break" for the next Halloween. Read more
Support team reply: Thank you for your review. We are happy to hear that Gemma was helpful on our live chat system and booked your break for you the following day. We hope that your Halloween trip to Disneyland Paris is magical.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I dealt with Amy Stevens from start to finish. She was amazing. Kept me informed. Always called me back if we missed calls and did everything she could to help make the booking as easy as possible. absolute superstar. Read more
Support team reply: Thank you for your 5* review. We are pleased to hear that Amy was such a great help and really provided you with a great service. We hope you have a magical time at Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I was so impressed with the service - a member of the team called me to offer a better deal, ultimately saving me over £200. They explained the details carefully, were extremely personable and professional. Also really liked the touch of phone call from Mickey Mouse - so far experience has been magical. Read more
Support team reply: Thank you for your 5* review. We are thrilled to hear that a member of our team managed to save you a lot of money and that you were pleased with the extras that we provide such as the Mickey Call. We hope you have a magical holiday to Disneyland Paris.


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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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