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France Updated Measures

 

Updated Measures for France

 

French Government updated measures - Updated 30th October

 Due to the French and English lockdown and subsequent announcement of the Park closure in Disneyland Paris we are now contacting all customers who are affected in departure date order. We have reached out to those due to travel before the 1st December and are now servicing customers who are due to travel between the 2nd and 18th December. We will be reaching out to customers travelling between the 4th January and 12th February as soon as we can.

 

To help you manage your booking with MagicBreaks, and following discussions with our travel partners, we have updated our information and approach as follows.

 

Disneyland® Paris

  • The Parks and Hotels at Disneyland® Paris will close between 30th October - 18th December 2020. We contacted all customers due to travel up to 1st December to discuss their options. We invite customers due to travel between 2nd - 18th December to amend their booking with us.
  • Disneyland® Paris hopes to reopen from 19th December 2020 - 3rd January 2021 for the Christmas holidays season, based on the conditions and French government guidance at that time.
  • The Parks and Hotels at Disneyland® Paris will then close again from 4th January - 12th February 2021. We will invite customers due to travel during this period to amend their booking with us soon; please bear with us as we deal with customers who are travelling imminently. We thank you for your support during these unprecedented times.

 


Amendments to your Booking

If your holiday is affected then you may want to amend the date of your holiday and we will help you to get the best options available which may also include additional incentives.  We currently have early booking offers for Disneyland® Paris Hotels in 2021 with many incentives such as 25% off, Free Dine and 100 Euro gift cards.  Popular dates are selling out fast!

 

Also, other hotels in the area around Disneyland® Paris are offering some excellent low prices and with the flexibility of adding daily park passes to help lower the overall price of your holiday!

 

Cancellation of your Booking

If options to amend your booking do not work for you, then you may choose to cancel your booking and request a refund which will be processed within 28 days from the date of cancellation. 

 

Eurostar Update:

Please note that we will be contacting customers who are affected by Eurostar cancellations.

Alternative routes via Lille or Paris Gare du Nord are available for those wishing to travel and can be discussed with our agents.

Amendments to future travel dates are also possible as far as summer 2021.

 

We are contactable at customercare@magicbreaks.co.uk 

 

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