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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2017 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: great service as always Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We wish you a magical holiday.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I thought Magic Breaks were excellent! We have just come returned from our trip to Disneyland Paris (which ran like clockwork!) and I rated them so much that I've just booked another trip with them going back in November! Read more
Support team reply: Thank you for taking the time to review your MagicBreaks booking experience. We're really pleased to hear your positive feedback and that you've chosen to book with us again. We hope you had a magical holiday at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: This is the second time that we've booked with Magic Breaks to go to Disneyland Paris. Gemma (the agent that we book with) is always helpful and answers any questions or concerns that we have. I wouldn't book with anyone else! Read more
Support team reply: Thank you for taking the time to leave a review. We're really pleased to hear that you received great service from our team here at MagicBreaks and that you've chosen to book with us again; we'll pass your kind comments on to Gemma. We wish you a magical trip to Disneyland Paris. 

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Customers sales team, helpful and friendly. Very knowledgeable about their products. Read more
Support team reply: Thank you for taking the time to leave a review. We're really pleased to hear your positive feedback. We hope you have a magical holiday.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Irene was very helpful, she was patient when we were getting back to her with lots of different questions and options and was very quick to respond. My husband is currently over 3000 miles away from me so it was difficult to try and sort things out but Irene made it easier than I thought it was... Read more
Support team reply: Thank you for taking the time to leave a review. It's brilliant to hear that you were happy with your MagicBreaks booking experience and the service you received from our team; we will pass your kind comments on to Irene. We wish you a wonderful holiday to Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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