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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2017 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Easy to book using the internet and confirmation was sent through when stated. Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We wish you a wonderful holiday at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: I enjoy the competive rates offered but would have liked to have the option of being notified when rates were about to change. I ended up purchasing a lesser package because the original package I was going to buy jumped in price significantly. Read more
Support team reply: Thank you for taking the time to leave a review. Our prices come through from Disney each morning so they can change from day to day. We hope you have a great trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: The service I received on the telephone was excellent Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We're really pleased to hear that you received great service from our team here at MagicBreaks. We hope you have a brilliant trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Could not be more helpful on the phone - excellent Read more
Support team reply: Thank you for your positive feedback and taking the time to leave a review. We're really pleased to hear that you were happy with the service you received from our team here at MagicBreaks. We hope you have a brilliant trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Prices are extremely competitive. Website is clear and concise. Communication fantastic and overal a very, very reliable company. I would not book with anyone else. Read more
Support team reply: Thank you for taking the time to review your MagicBreaks booking experience. We're really pleased to hear your positive feedback. We hope you have a brilliant trip to Disneyland Paris and we hope to hear from you again in the future. 

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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