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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: The service we received from Emma at Magic Breaks was excellent. Nothing was too much trouble and she worked around my busy work schedule to ensure we got the break booked at an excellent price. Read more
Support team reply: Thank you for your review. We are so pleased to hear that Emma went out of her way to ensure that she booked you a great holiday at an excellent price. We hope you have a magical time at Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: This is my 4th year booking with Magic Breaks and the total customer experience is evident. Would thoroughly recommend the service Read more
Support team reply: Thank you for your positive feedback. We are thrilled to hear that you have decided to book with us again and we thank you for recommending us. We wish you a magical holiday to Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Phoebe was very helpful and answered all my questions. Read more
Support team reply: Thank you for your 5* review. It is great to hear that Phoebe was a great help and we wish you a magical trip to Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Lovely helpful member of staff that was happy to answer all questions I had. Read more
Support team reply: Thank you for taking the time to leave a review. We are glad to hear that you received a great service from a member of our team and that they were able to answer your questions. We hope that your holiday to Disneyland Paris is magical.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: After a helpful live chat contact on the following day Gemma managed the booking of our Magic "Break" for the next Halloween. Read more
Support team reply: Thank you for your review. We are happy to hear that Gemma was helpful on our live chat system and booked your break for you the following day. We hope that your Halloween trip to Disneyland Paris is magical.


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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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