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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Wonderful and easy. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Haven’t worked with pounds before, so very interesting. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Yes would recommend. Lovely lady and explained everything in detail. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Very helpful staff nice to talk to going to book the same holiday for my sister's. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: After 10yrs of no holidays after losing my husband I was reassured by Janine via emails that my needs were met and my girls will have a great holiday
Thankyou
Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us. We are so glad to hear how helpful one of our MagicBreaks agents were in helping you with your booking. We truly hope you have a magical trip and a wonderful rest of your day! Kind regards, Christina :)

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MagicBreaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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