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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Emma gave me a first class service answering all of my questions nothing was to much trouble Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Emma.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Answered our questions quickly and with all the information we needed, we ended up booking and have done several times previously through Hazel Devlin. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Hazel.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk
We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Emma was great, she answered all questions I had about our holiday and gave us many quotes for different options. Would 100% recommend :) Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist.

We would greatly appreciate if you could also share your feedback on Trustpilot:https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Very easy. Just call or email. Every question I asked was answered. Amy was very helpful. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist.

We would greatly appreciate if you could also share your feedback on Trustpilot:
https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Very informative regarding booking our Orlando Disney world holiday .The staff (Especially Emma) gave us so much help in we're to stay etc as its our 1st time going. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist.

We would greatly appreciate if you could also share your feedback on Trustpilot:
https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.
Kindest regards,
Christina


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