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0330 880 5001
0330 880 5001
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MagicBreaks Disney's Partner Awards Winners 2015, 2016, 2017, 2018

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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Very helpful 😁 Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience. Please feel free to leave us a review on Trustpilot as well- https://uk.trustpilot.com/review/magicbreaks.co.uk Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: booked a break away with my family for March 19th 2020 Lorain dealt with the booking really helpful and and sorted everything out for us very happy with how things were handled Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience and to know how helpful one of our agents were. Please feel free to leave us a review on Trustpilot as well- https://uk.trustpilot.com/review/magicbreaks.co.uk Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: Superb Service - Couldnt recommend Mandy enough, I normally booked direct through Disney, but this year I decided to go with a independant who turned out to be a scam. I went to magic breaks to try and ressurect my Disney dreams and Mandy did just that, from first communication to this daym she has... Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience and to know how helpful one of our agents were. Please feel free to leave us a review on Trustpilot as well- https://uk.trustpilot.com/review/magicbreaks.co.uk Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: Quick and easy. Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience and to know how helpful one of our agents were. Please feel free to leave us a review on Trustpilot as well- https://uk.trustpilot.com/review/magicbreaks.co.uk Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: The people who responded over email were very helpful. However, when I tried to get help via live chat, the person I was talking to was EXTREMELY unhelpful. Slow to respond and absolutely did not solve my problem. Read more
Support team reply: Hi there, we would like to sincerely apologies that you did not receive the samelevel of customer service that we strive for during your live chat experience, and would like to reassure you that customer satisfaction is of utmost importance to us here at MagicBreaks.We would appreciate if you could provide us some more information in relation to your feedback, which you can do by emailing christina@magicbreaks.co.uk Have a wonderful rest of your day in the meantime. Kind regards, Christina

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